Privacy Policy

Last Updated:

1. Introduction

Vortalexquablex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vortalexquablex.world and use our services.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed through secure third-party payment processors)
  • Any other information you voluntarily provide to us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders and inquiries
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To analyze website usage and trends
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for specific purposes
  • Contract: To fulfill our contractual obligations to you
  • Legal Obligation: To comply with applicable laws
  • Legitimate Interests: For our legitimate business interests, such as improving our services

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Generally:

  • Order information: 7 years (for tax and legal compliance)
  • Marketing data: Until you withdraw consent or unsubscribe
  • Website analytics: 26 months

7. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided in Section 10.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure servers and databases
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information, please see our Cookie Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Vortalexquablex
626 W Davies Way
Littleton, CO 80120
United States

Email: contact@vortalexquablex.world

Phone: +1 (303) 489-9226

14. Supervisory Authority

If you are located in the European Economic Area (EEA) and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.